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FSHM* 2560 - Managing Front Office OperationsThis course is designed to prepare students to perform and manage front office functions and show how these functions affect the overall operation of a hotel/motel. The course illustrates how guest concerns shape management strategies and front office procedures. All facets of administration, sales and marketing through effective administration are brought together. Credits: (3.00 cr.) Lecture/Lab Hours (3 lect hrs/week) |
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