The Sheridan College Hospitality and Tourism Leadership Certificate prepares students for mid-level supervisor, management and leadership positions within the hospitality and tourism industry. Students will acquire the knowledge and practical skills for managing tourism, hospitality and travel-related enterprises related to events, conventions and/or tour services. The certificate prepares individuals for assessing cost benefit analysis, the development of industry operations and procedures, to apply tourism marketing and promotion strategies, and apply industry legal practices. 

The certificate program may be completed in two semesters and prepares students for a second year of instruction, advancing in an Associate of Applied Science (AAS) Degree. 

Our highly qualified instructional staff share valuable industry experience with students and work closely with each student in advising and guiding them in achieving their educational and career goals. 

Program Outcomes:

1. Identify the core values and cultural approach necessary for branding. 

2. Develop decision making and leadership skills to perform in a high-performance hospitality/tourism team. 

3. Create processes to deliver high quality customer service and profitable guest cycle. 

4. Apply sales, and promotion principles related to hospitality and tourism. 

5. Analyze best practices for management and organization relative to the hospitality/tourism industry. 

6. Establish loss prevention guidelines for various hospitality and tourism operations. 

7. Evaluate budgeting and revenue management guidelines useful in making reliable business decisions. 

8. Outline the necessary components to event planning, design, and delivery. 

Required Course of Study: