NWCCD Catalog 2025-2026 
  
    Jun 10, 2025  
NWCCD Catalog 2025-2026
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HOSP 1501 - Front Office Procedures


This course presents a systematic approach to front office management and procedures by detailing the flow of management from the reservations process to check out and settlement. This course also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Front office procedures and management are placed within the context of overall hospitality and tourism operations. 
Minimum Credits: 3
Grading: Letter



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