IT Support Technician certificate prepares students for entry-level support positions through the introduction of basic hardware, software, security and networking concepts.  Throughout the program students learn the foundational concepts that prepare them to take up to 5 certification exams including:  CompTIA’s A+, Linux + and Networking + exams and various Microsoft Windows and Server certifications.

Program Outcomes:

1. Demonstrate set-up and basic maintenance of network systems including network operating systems, clients, and servers.

2. Configure network devices such as routers, switches, and firewalls.

3. Create programming and scripting for use in an enterprise network environment.

4. Implement computer network security measures.

Coursework must be completed with a C or better for all requirements.

This program may be offered online.

Required Course of Study: