As reliance on technology expands in business and industry, the role of the office professional has expanded as well.  AA’s now assume many responsibilities reserved for managerial and professional staff.  AA’s serve as information and communication managers, conduct research on the Internet, manage databases, and create presentations and reports.

Administrative Assistant Program Outcomes

• Demonstrate professional business behavior, appearance, and ethics.
• Develop appropriate human relations and interpersonal communication skills in business situations.
• Demonstrate written, verbal, and nonverbal communications skills using rules of grammar.
• Solve business problems using business math and accounting procedures.
• Integrate use of business software programs, electronic communication, and Internet resources.
• Employ routine office skills such as teamwork, records management, reprographics, and customer service.
• Examine basic management principles related to planning, organizing, leading, and controlling. 

Required Course of Study for an AAS Degree