BOTK 2750 - Records Management

1. Describe classifications of records found in an office.
2. Describe the management functions necessary to operate a records management program effectively.
3. List the stages in the life cycle of a record, and describe the activities in each stage.
4. Describe the common problems found in records systems.
5. Explain the necessity for indexing rules in alphabetic storage of names, and the importance of following these rules consistently.
6. Explain the need for cross-referencing procedures.
7. Prepare cross-references for business names that are divisions and subsidiaries, changed names, similar names, foreign business, and foreign government names.
8. Describe the criteria for selecting storage equipment and supplies.
9. Explain the three classifications of records, two transfer methods, and transfer procedures.
10. Describe the process of indexing, coding, sorting, storing, and retrieving records using subject, numeric and geographic methods.
11. Summarize the safety and security procedures for computer records.
12. Demonstrate competency in the concepts of digital records management and the use of appropriate current software.
13. Describe how a small office can control its record system.

Administrative Assistant Certificate

PO#1 Demonstrate professional business behavior, appearance, and ethics.

PO#2 Develop appropriate human relations and interpersonal communication skills in business situations.

PO#3 Demonstrate written, verbal, and nonverbal communication skills using rules of grammar.

PO#4 Solve business problems using business math and accounting procedures.

PO#5 Integrate the use of business software programs, electronic communication, and Internet resources.

PO#6 Employ routine office skills, such as teamwork, record management, reprographics, and customer service.