QSCS* 1554 - Customer Service Business Skills

The focus of this course is to provide students with introductory math skills, correspondence and writing skills, problem solving, and managing changes in the workplace specific to the service industry. Credit may not be earned for QSCS 1554 if credit has already been earned in QSCS 1550.

Credits: (2.00 cr.)

Lecture/Lab Hours
(2 lect hrs/week)