The Administrative Assistant Certificate prepares students for immediate employment in many areas of work.  Administrative Assistants are responsible for a variety of administrative duties that allow an organization to run efficiently, which may include coordinating meetings, organizing paper and electronic files, answering phones, assisting customers, and handling aspects of a company’s budget.

Program Outcomes:

1. Demonstrate professional business behavior, appearance, and ethics.
2. Develop appropriate human relations and interpersonal communication skills in business situations.
3. Demonstrate written, verbal, and nonverbal communications skills using rules of grammar.
4. Solve business problems using business math and accounting procedures.
5. Integrate use of business software programs, electronic communication, and Internet resources.
6. Employ routine office sills such as teamwork, records management, reprographics, and customer service.
7. Examine basic management principles related to planning, organizing, leading, and controlling.